Proximi.io Privacy Policy

Revised July 21st 2015.

The privacy of Proximi.io users and end users is important to us. This Privacy policy describes how we collect, use, and disclose information that we obtain about visitors to our website https://www.proximi.io, the users of the Proximi.io Management Applications and the users of the services available through our Site (collectively, our “Services”) (collectively, “you”). No personally identifiable information is collected through Proximi.io about the end users of the Applications that utilize the Proximi.io Services. The data collected about your end users is described in detail in chapter 3. Please note that the remainder of this Privacy Policy only covers the information we collect about you.

This Privacy Policy forms an appendix to the Proximi.io Terms and Conditions, http://proximi.io/terms/. By accessing and using our Services you agree to the Proximi.io Privacy Policy.

 

1.     How We Collect and Use Your Information

Information about you is collected directly from you, through third party services and automatically through your use of our Services.

Information provided by you. We will collect information from you when you set up an account at Proximi.io, communicate with us (via phone, email or any other means) or through your other use of our Services. When you register an account with us, you will be requested to provide your personal information (including name, email address, postal address, password, telephone number, billing information and company information). This information may be combined with any information provided by you through your communication with us and information collected through other means.

This information is collected from you in order to be able to provide you the full functionality of our Services and in order to communicate with you. We may, for example use your information to send you information about new updates, products and services, which may be of interest to you. Furthermore, we may send you notices that are directly related to your use of our Services, such as account verification, billing confirmation, information about changes or updates in our Services, and technical or security notices. Additionally, if you contact us e.g. via online contact form, ticket system or email, we will collect the information provided by you in order to respond to your questions. This information is necessary for us to be able to offer you an account at Proximi.io, and failure to provide it will unfortunately mean that you cannot create an account with us.

Information received from third-parties. We might receive information about you from third-parties, such as social media websites, when you e.g. “Like” our Facebook page or “Follow” our profile on Twitter, or through the use of other similar services, where you link our Service to your profile. Depending on your privacy settings on these third-party services, we might receive data about the profile you have created there, such as your name, user ID, language, country and other similar information. Before linking our Service to third-party services, you should review and, if necessary, adjust the privacy settings on your account at the third-party services.

Information collected automatically through technology. When you access and use of Services, we may automatically may automatically collect certain types of usage information through cookies, web beacons or similar technologies. Cookies are alphanumeric identifiers that we may transfer to your computer to give your web browser a unique identifier. Web beacons, are small transparent images that we may use to record your use of our Services. We may also use web beacons in HTML-formatted emails we send to you.

The use of cookies enables us to give you a smoother and more personal user experience with our Services. We may also use cookies and web beacons to collect information about how you use our Services (e.g. how you land on our site (referring URL), how often you visit the site, which pages you visit, which links you click and how long you use our Services).  This information may be collected into a log file, which includes other information received automatically from your computer or mobile device, such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, domain names, information about your geolocation and other such information, and it may be connected with other information collected about you through other means. This information enables us to access analytics about how our Services are used and aids us in improving our Services. We may also use this information to assist us in steering our advertisement on third-party services.

Additionally, we may use third-party services and analytics tools to help us better understand how visitors access and use our Services. We will not share any of your personal information with these third-parties. These services may combine the information they collect through your web browser or mobile device (such as device information, the pages you visit, your use of third-party applications) with other information that they have collected. This Privacy Policy does not cover such third parties’ of the information.

Information gained from other sources. From time to time, we may also obtain information from other sources, such as third-party information providers, or through mergers and acquisitions. When this information may be combined with the previously collected information, our Privacy Policy will be followed.

 

2.     How We Share Your Information

We may share your personal information only in the following instances:

  • Service Providers. Some parts of our Services are provided by third-party service providers. We may disclose personal information that is necessary for performing such functions (such as backend server, payment processing, email posting and site traffic measurement) to the third party vendors, service providers, contractors or agents who perform these functions on our behalf.
  • We may disclose the information we collect from you to our affiliates or subsidiaries. In such cases they will be required to follow this Privacy Policy in their use and disclosure of your personally identifiable information.
  • Business Transfers.If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer all of the personal information gathered from you to the other company. If such situation would happen, we would make our best effort to ensure your personal information will be handled as carefully in the future as stated in this Privacy Policy.
  • Legal and Regulatory Requirements.We also may disclose personal information collected from you if we determine, in our sole discretion, that we are required to do so under applicable law or regulatory requirements.
  • To Protect Us and Others.We also may disclose the information collected from you if we reasonably believe disclosure is necessary to prevent harm or financial loss, or in connection with investigating or preventing fraud or illegal activity, situations involving potential threats to the safety of any person, and/or to enforce our Terms of Use.
  • Aggregate and De-Identified Information.We may aggregate or remove information of personally identifying characteristics, and then share that aggregated or anonymized information about users with third parties for marketing, advertising, research or similar purposes.

 

3. End User Privacy

Proximi.io Services are based on location-specific actions and analytics, functioning through an application installed on end users’ mobile device that utilize the Proximi.io Software. In order to be able to provide location-specific Services to our users and their application’s end users, Proximi.io collects anonymous information about the location of the individual mobile devices utilizing your Applications. However, Proximi.io does not collect any personally identifiable information about your end users.

The location information about end users is collected electronically using multiple methods, including but not limited to GPS, Bluetooth BLE beacons, WiFi networks, cellular networks, gyroscope (IndoorAtlas) or any custom device defined by you. The precision of the location information depends on a variety of factors, such as deployed technologies, mobile device make and model, mobile device settings and the physical surroundings. This information may be collected even when the application is turned off or when some or all of the technologies mentioned above have been turned off from the mobile device.  Proximi.io is always connected to an Application, and its activity requires the end user to give permission to the Application to gain access the location information. If the end user wishes not to allow Proximi.io’s functionality, they may prohibit the Application’s access to location data in the mobile device’s settings or delete the Application. Proximi.io leaves no permanent tracking mechanism to the mobile device after the Application has been deleted.

The information collected by Proximi.io does not contain any personally identifiable information about the end users, such as a name, mobile phone number, email address, or other contact information. All mobile devices utilizing the Services are treated anonymously, and are identified only by arbitrary app-specific identifiers. This identifier is associated only with your specific Application and is not tied to the end user’s mobile device. If the end customer deletes your Application from their device, this identifier will be deleted as well. In addition to location information, we may collect information about the end users’ mobile device, such as its model, operating system and language. All of this information is non-identifiable and is not connected to any other personal information that may possibly be accessed via the Application or any other application the user has downloaded on their mobile device. Neither does Proximi.io collect information about any other activity taking place on the mobile device, such as phone calls, text messages or email.

The information collected from end users may be collected into log files that include information about entrance to a specific area, departure from a specific area, the time spent in a specific area, the whereabouts of the end user at a given time, the information related to the visited areas (referred to as “tags” in the Proximi.io Services) and information about the end user’s mobile device. This information may be connected to and combined with the information collected from other users. Proximi.io retains the right to host, reuse, resell, re-package and otherwise exploit the information collected from end users, in any and all media, whether currently known or created in the future, throughout the universe and in perpetuity without compensation.

If you were to combine the information collected about your end users through Proximi.io with other information you have collected through your Application or any other means, all of this compound information shall to be stored outside of the Proximi.io databases and Services. Such actions take place at your sole discretion, and in such cases you are the full owner of the compound data, and solely responsible for the proper protection of your end users’ personal information.

In all cases, you are required to provide and adhere to a privacy policy for your Applications that clearly and accurately describes what user information you collect and how you use and share such information with us and third-parties.

4.     Your Choices Regarding Your Information

Account Information. If you have created an account at Proximi.io, you can modify the information that you have submitted to us by contacting our Support at support@proximi.io.

Email Communication. Periodically, we may send you promotional or informational emails. If you wish to opt out from such emails, click the “unsubscribe link” provided at the bottom of the email message. However, you cannot unsubscribe from certain Service-related email notices, such as account verification, billing confirmation, technical or legal notices.

Online Advertising and Cookies. We may permit third-party online advertising networks to collect anonymous data about your use of our Services over time so that they may play or display ads that may be relevant to your interests, based on your use of our Services as well as other services. Typically, the information is shared through cookies, web beacons or similar tracking technologies. You may opt out of the collection of any information through tracking technologies by actively managing the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org).

 

5.     Security

We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, firewalls, and internal restrictions on who may access data to protect the information we collect. However, no data security measures can be 100% reliable. In the event that the security of the personal information we have collected has been compromised, we will take reasonable steps to investigate the situation and to notify our Customers. Please make sure to protect your account from unauthorized use by keeping your password safe and signing off your account after using the Services on a shared computer. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

The personal information collected from you may be stored and processed in Finland or in any other country, in which our subsidiaries, affiliates or service providers maintain facilities. Please note that in those countries the laws governing data collection and personal information may differ from those in your home country. By using our Services, you grant us permission to transfer personal information about you to any country in which we or our parent, subsidiaries, affiliates or service providers maintain facilities and to use and disclose of information about you as described in this Privacy Policy.

 

6.     Links to Third-Party Websites and Services

Our Services may contain links to third-party websites and services. This Privacy Policy does not cover such third-party websites or services, but they are governed by their own privacy policies. We are not responsible for their information protection practices, but encourage you to familiarize yourself with their privacy policies.

7.     Children’s Privacy

Our Services are not designed for children under 13. If we discover that we have collected personal information has been collected from a child under 13, we will delete the information as soon as possible.

 

8.     Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time. Any changes will be updated to this page and indicated in the “revised” date on top of the document. Significant changes to the Privacy Policy, as determined by us in our sole discretion,  will be also announced on the Proximi.io website, http://proximi.io or through an email notification. Please check back to this document regularly for possible updates. Your continued use of our Services after possible changes indicates your acceptance of the updated Privacy Policy.

 

9.     Contact Us

If you have any questions about this Privacy Policy or any other aspect of our Services, please contact us at support@proximi.io or at:

Annina Koskiola
Navture Apps Oy
Lapinlahdenkatu 16, building 2,
00180 Helsinki,
FINLAND
phone: +358403533131